[355866]   
A cross-cultural investigation on the expectations and perceptions of macanese, chinese and portuguese consumers towards quality services / Cristina Maria Glória Sousa. - Lisboa : [s.n.], 2003. - III, 266 p.
Descritores: Marketing | Comportamento do consumidor | Qualidade | Portugal | Macau | China
Cota: G.103 SOU*Cro|ISCTE

[425438]   
SOUSA, Cristina Maria Glória
A cross-cultural investigation on the expectations and perceptions of macanese, chinese and portuguese consumers towards quality services / Cristina Maria Glória Sousa. - Lisboa : [s.n.], 2003. - III, 266 p.
Descritores: Marketing | Comportamento do consumidor | Qualidade | Tese de doutoramento | Macau | China | Portugal
Cota: G.103 SOU*Cro|ISCTE